About Us
Established in 1961 as a California Water District under the provisions of the California Water Code (see Authorizing Statue/Enabling Act), Irvine Ranch Water District is an independent special district serving central Orange County. IRWD provides high-quality drinking water, reliable sewage collection and treatment, ground-breaking recycled water programs, and environmentally sound urban runoff treatment to its customers. As an independent, not-for-profit public agency, IRWD is governed by a publicly elected five-member Board of Directors. Board members are elected from five divisions and serve four-year terms. The Board is responsible for the District's policies and decision-making. Day-to-day operations are supervised by the General Manager.
By the Numbers
Cities including
Irvine Newport Beach Tustin Orange Lake Forest Costa MesaPlus unincorporated areas of Orange County
Square Miles 20% of Orange County
181
District Daytime Population Served
600,000
Residential
Customers
447,000
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27
Drinking
Water Wells
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43
Urban Runoff
Treatment Sites
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37
Drinking Water
Storage Tanks
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2
Recycled Water
Treatment Plants
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120,000
Drinking Water Service Connections
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570
Miles of Recycled Water Pipelines
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1976
Miles of Drinking Water Pipelines
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1153
Miles of Sewage Collection Pipelines
Our Mission
The mission of Irvine Ranch Water District, a public agency, is to provide high quality water and sewer services in an efficient, cost effective, and environmentally sensitive manner which produces a high level of customer satisfaction.
Our Vision
The Irvine Ranch Water District's vision is to achieve greater customer and employee satisfaction, increased reliability and resource conservation, and excellent external relationships with suppliers and others.
Our History
On Jan. 23, 2021, Irvine Ranch Water District celebrated 60 years of value to our customers and to the community. This milestone was an opportunity for IRWD to reflect on our vibrant history as an industry leader, our tradition of high-quality customer service, and our unwavering commitment to provide the best service at the lowest possible cost to our customers. IRWD is well known for its innovative budget-based rate structure, stable water rates and cutting-edge water efficiency programs, and for providing a diverse, reliable and safe water supply.
More About Us
For maps and other detailed information please visit our Engineering & Planning library.
IRWD is a form of local government called a Special District.
Our Guiding Principles
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Customer Service
We are dedicated to delivering superior service to our customers.
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Employee Development
We are committed to recruiting and retaining top quality employees and to providing a work place environment, training, and a recognition and reward system that enhances employee performance and satisfaction.
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Resource Management
We are dedicated to providing, conserving, and maximizing the efficient use and reuse of water and renewable resources to the benefit of our customers and to enhance the environment.
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Community Leadership
We will share our resources with the community through education, policy leadership and employee involvement.
Awards
Quick Links
- Board Meetings & Agendas
- District Election Process
- Dam Safety Program
- Equal Access to Groundwater
- Fats, Oil & Grease Program
- Log-a-Leak
- Rate Changes: Prop. 218 Notices
- Rates & Charges
- Rebates
- Recycled Water
- Request a Water Variance
- Start/Stop Service
- Syphon Reservoir Project
- Transparency & Compensation
- Urban Water Management Plan
- Water Quality Information
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